よくある質問

ショッピングをするにはアカウントを開設する必要がありますか?

No, you don't need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I create an account?

Please click on “Login/Register” followed by 'Create An Account' and fill in your personal particulars.

どうやって注文すればいいですか?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

注文の支払い方法は?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

注文を修正したりキャンセルしたりすることはできますか?

申し訳ございませんが、ご注文後のご注文のキャンセルはできません。ご注文を効率的に梱包し、間違いを最小限に抑えるためです。ご注文の前にご注文内容を確認することをお勧めします。

注文が確認されたかどうかはどうすればわかりますか?

After you have placed your order, you will receive an acknowledgment e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

ショッピングカートに商品を追加する際に問題がありますか?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else's shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.